Innovative Intelligent Internet of Things

Call Center Solutions Features

Inbound, Outbound and Virtual Call Center

Check fridge content while you are shopping !!! command your automated cleaner to clean kitchen while you are outside !!!

Multi channel ACD and Dialer

Control your light remotely from a handheld device and get rid of worrying about leaving the lights on !!!!

Virtual Call flow for IVR

Set the mood and atmosphere with customizable smart-home solutions like automated temperature control, occupancy-sensing lighting, and smart window coverings !!!

Skill Based and Queue based prioritization

Allow your kitchen chefs to plan full menu on smart phones and appliance automatically programs cook times

Speech Recognition and Text to Speeech

Control all your curtains based on external and internal environment, convenience , mood , etc !!!

Real Time Call Metrics

Give voice to your garden . Tracks light, humidity, temperature, soil nutrition, and moisture of your garden . Plan and monitor your garden based on weather forecast !!!

More Features

Consultative Approach

Out first steps toward Smart Call Center Solutions is consultative dialogue to understand the current and future needs , compatibility of existing home system with current Smart Call Center Solutions standard. IIIOT Provides advisory approach to ease your home and life

Very Durable Solution

Equipment provided by IIIOT are as per Industry Standard with logevity and yeilds complete utility for more than 10 years

Unique and latest

We use latest features of Enterprise Call center solutions like speech recognition , multi-language support, pridictive call flow scenarios, etc during our solution implementation for IIIOT Smart Call Center Solutions Solutions.

Packaged Offering

IIIOT provides packaged for 5 seater, 10 seater , 20 seater , customizable call center for SMB and Enterprise customer. Please contact us for details @ Support@IIIOT-Infotech.Com

Guaranted Satisfaction

We at IIIOT believe in customer satisfaction. We deliver and exceeds the customer expectation by our services execution methodology..

After Services Support

Post sales and service support is key driver of IIIOT . We provide after sales support for minimum 6 months ...

The Process We Follow

Consulting and Advisory

IIIOT consulting steps involves understanding high level customer expectation and requirement, providing advisory suggestion on market trend w.r.t Smart Call Center Solutions, understanding the current and future needs of Smart Call Center Solutions w.r.t current Home layout. We do strategic fitment between expectation , requirement , market trends , future needs and most importantly budget to suggest most viable Scable, robust and durable Smart Call Center Solutions solution

We provide blue print of our consulting document and further further feedback/ suggestion, which can be incorporated as master document to proceed with Smart Call Center Solutions customer expectation

IIIOT Smart Call Center Solutions Execution Process

IIIOT folllows PMI Standard during the executions of Smart Call Center Solutions project. We due requirment analysis , gap analysis, project execution and testing .

Also very important customer acceptance testing and feedback during the executions is key differentiation

IIIOT Smart Call Center Solutions post sales support

We provide post sales support by our dedicated services engineer . We provide 6 month post sales support which is one of the unique service proposition

We listen customer concerns properly and suggest our recommendation before resolving any issue. We take customer feedback post service and look into all feedback very sincerly !!